About

Casey Becking is a driven, passionate and experience professional within the Ecommerce/ IT systems branch.

Currently working in the critical application support department for and perviously managed , on behalf of Shared Services. Stand out system architect/Technical Liaison able to speak both business and technical elements with clients

Particularly focusing on enterprise-level development and infrastructure architecture, Casey strives to help his customers reach the full potential of their enterprises by cutting useless extra costs and maximizing their networks and systems.

History

Rackspace

Title

Critical Application Support Engineer

Time Period

From 03/01/2016 - To Current

Responsibilities

  • Act as a consultative resource for customers to assist them in achieving their business objectives
  • Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement
  • Engages with the Account Team to ensure Critical Application Services client expectations are being fulfilled
  • Respond to support requests and coordinate Customer support teams where appropriate
  • Ensure appropriate technical documentation is in place for customer solutions
  • Attend and participate in all customer service review meetings
  • Identify opportunities for growth and advancement of the Service offering
  • Mentor and assist in the development of other technical staff
  • Engagement of every customer within portfolio at a minimum once per month
  • Ensure customers realize the value of Customer Service through pro-active architecture reviews and consultancy work
  • Technologies Used

  • ansible
  • linux
  • magento
  • aws
  • Blueacorn

    Title

    Senior DevOps Engineer

    Time Period

    From 08/01/2015 - To 03/01/2016

    Responsibilities

  • Responsible for production support including bug triage, diagnosis, and resolution.
  • Release management including version control (Git) and deployments.
  • Quality control including code reviews and static diagnostics (Jenkins).
  • Infrastructure design & support for IT, internal development initiatives.
  • Technical leadership, consultation, and architecture.
  • Technologies Used

  • ansible
  • linux
  • magento
  • aws
  • go
  • Kering

    Title

    Director of Technology and Development

    Time Period

    From 11/01/204 - To 08/01/2015

    Responsibilities

  • Working with multiple Brands to own and operate their ecommerce systems
  • Manage third party integrations (WMS, CRM, Analytics, OMS)
  • Architect and administer the infrastructure
  • Manage deployments and code control of 4 brands
  • Lead team of engineers along the full lifecycle of tickets
  • Set-up and manage ticketing system
  • Technologies Used

  • ansible
  • linux
  • magento
  • chef
  • Volcom

    Title

    Global Lead of Technology and Development

    Time Period

    From 01/01/2014 - To 11/01/2014

    Responsibilities

  • Experience enterprise-level developer and infrastructure architect
  • Oversee global code deployment and development
  • Manage infrastructure and applications used for daily communication and project management
  • First point of contact for external system integrators
  • Built, deploy and manage automated tool set for global site testing
  • Managing a team of 6-8 people
  • Technologies Used

  • ansible
  • linux
  • magento
  • Volcom

    Title

    Sr. Ecommerce Web Developer

    Time Period

    From 01/01/2012 - To 01/01/2014

    Responsibilities

  • Working within the demandware e-commerce platform to build, stylize and customize the shopping experience.
  • Hand built a product information management tool to interface with the demand where business manager.
  • Closely working with the VP of sales and COO to build and modify budgets according to our e-commerce roadmap.
  • Running a small team (4) people.
  • Increased revenue month over month for the last four months.
  • Decrease load times on our site over 30%.
  • Integrated PayPal checkout experience into the demandware platform.
  • Integrated social aspects into the product landing pages.
  • Wrote and customize a pay per click initiative with outside vendors.
  • Integrated conditional pixel logic within the demandware platform.
  • Customized exact target e-mail platform to fit our emailing needs.
  • Created an RMA application within demandware for customer service.
  • Technologies Used

  • chef
  • linux
  • demandware
  • jenkins
  • php
  • Quiksilver

    Title

    Web Developer

    Time Period

    From 01/01/2009 - To 12/01/2011

    Responsibilities

  • Design and develop User Interfaces for complex web applications including the design and implementation of web pages templates
  • EZ-Publish CMS
  • Converted outdated .NET/static html sites into Wordpress MU CMS sites
  • Built marketing and eCommerce sites on a LAMP stack using PHP5 and OSX Servers
  • Maintained and created a large number of web sites using PHP5/MySQL
  • Kept multiple sites and multiple languages versioned using GIT and SVN
  • Define the UI design, user interaction for new and existing product features
  • Develop early high-level and detailed prototypes to effectively communicate design ideas and user interactions
  • Worked with video and web technologies including video capture, encoding, delivery, viewer presentation of video and other digital content
  • Technologies Used

  • linux
  • ATG
  • php
  • AWS
  • EZ-Publish